Chrome River Expense Resources

Business Travel Executive: Traveler Experience Counts

A holistic travel and expense management strategy empowers your business travelers, eases their pain points, and boosts the return on your organization's travel investment. Learn how senior travel managers at Harman International and Tapestry create a successful corporate travel program by focusing on travelers' needs.

White Papers

12 Expense Management Best Practices in Higher Education

Higher education institutions often have highly complex processes for managing travel bookings and expense management. This guide outlines 12 of the most critical areas that travel departments should consider when developing their next policy.

Webinars

Achieving Greater Agility By Streamlining Expense & Invoice Management

Finance leaders from NET Centers and The Hackett Group discuss how AP automation leads to faster processing of invoices and expenses, better insights, and more efficient employees. Learn how to reduce administrative work and focus resources on your mission.

Analyst Reports

IDC ExpertROI Case Study - Travel and Expense Management

IDC interviewed the Travel and Events Director at one of the world's biggest health insurers to spotlight the advantages the company gained by implementing Chrome River for integrated travel and expense management.

Videos

Modernizing Expense Management with Oral Roberts Unversity

Larry Moss, Senior Programmer Analyst at Oral Robers University, shares how Ellucian Travel and Expense powered by Chrome River empowers employees to submit expense reports easily on any device, using a modern, up-to-date interface.

White Papers

Agility in Expense Management: How to Future-Proof Your Technology Investment

How can you ensure you won't outgrow your expense management solution? Our guide outlines the eight key topics that every organization should consider to determine which vendor and solution will meet their specific current and future needs.

Webinars

Before and After: A Business Process Makeover Story

The University of New Mexico completely transformed its AP processes by upgrading to Chrome River EXPENSE and INVOICE – reducing expense reimbursement and P-card reconciliation cycle times by more than 75%, while also saving 800,000+ sheets of paper.

White Papers

2019 Business Travel Expense Fraud Survey

In a recent survey, we found some revealing trends among frequent business travelers that could fundamentally impact how you approach compliance and fraud prevention. Which employees cheat on expenses? Discover how, why, and how often they do it.

Analyst Reports

Harvard Business Review: Safeguarding Travel Culture through Data-driven Insights

Harvard Business Review describes how you can use T&E software to uncover the ROI of business travel spend, ensuring smart budget decisions in tough economic times. Learn how you can preserve a strong corporate travel culture that directly impacts business performance.

Videos

Chrome River EXPENSE

Chrome River EXPENSE is a leading expense management solution that enables your organization to streamline processes, reduce costs and increase visibility and compliance, all while providing the ultimate employee experience. Our fully mobile solution enables your employees to work while on the go or at their desktop.

White Papers

Insight, not Intuition: Expense and Invoice Management Drives Smarter Business Decisions

Are you still making crucial business decisions based on gut feelings rather than data? This guide provides an overview of some of the key benefits that organizations can experience with a holistic view and effective analysis of their expense and invoice spend data.

White Papers

Improve Traveler and Finance Efficiency with Automation

Are you still using expense reports that involve manual and paper-based processes? If you think you're saving money, think again. Free, labor-intensive spreadsheets and paper receipts rob time from your employees, and cost 75% more to process than expense reports using a modern, automated solution.

Webinars

Work Smarter (Not Harder) with Expense Report Automation

Allianz Partners implemented Chrome River expense management automation to streamline an expense report process that used to take the finance team eight hours every week. Now it takes 20 minutes, and we're coming together to teach you how.

Data Sheets

Chrome River Overview

Chrome River's mission includes a long-term commitment to innovation and support so our customers can let business flow. Our suite of products provides one digital experience, with future-ready technology. Our suite of products includes EXPENSE, INVOICE, PURCHASE ORDER, DATA INTEGRATIONS, ANALYTICS, and AUDIT.

Data Sheets

U.S. Bank and Chrome River

Our seamless integration with U.S. Bank provides the insight you need to better manage your T&E expenses. Our suite of solutions helps you streamline your expense management process, and includes STATEMENTS, real-time alerts, and direct ACH pay.

Webinars

The Future of Business Travel and Expense Management

Industry experts from Egencia and Chrome River discuss emerging trends and features in travel and expense management software that are transforming essential business processes and user experience for business travelers, travel managers, and CFOs alike.

White Papers

What CFOs Need to Know About Expense Management

Learn how forward-thinking CFOs leverage expense management software to control costs, minimize risk of non-compliance and fraud, and make informed decisions with complete, up-to-date spending data.

Analyst Reports

Levvel Research Guide to Modern Travel and Expense Management

This Levvel Research analyst report highlights the unique travel and expense management priorities in organizations of different sizes and in a variety of industries. It is particularly helpful for companies moving from a manual expense process to an automated solution.

White Papers

13 Expense Management Best Practices for Non-Profits

Non-profit organizations have very specific requirements for expense management, to ensure that they serve the needs of all stakeholders. Learn about the techniques and tools that your organization can use to create a best-in-class expense process.

Data Sheets

Chrome River SNAP

Chrome River SNAP simplifies capturing paper receipts and decreases the amount of time necessary to create an expense report later. Business travelers can create reports faster because receipt images will be available in the Receipt Gallery quickly and can be added to any pre-existing or new expense report within Chrome River EXPENSE.

White Papers

How I Did It

Customers love Chrome River solutions for expense and invoice management because they are so easy to use - even across global organizations. Hear from eight different customers how they implemented Chrome River to let business flow in their companies, schools, and institutions. The results are amazing.

Videos

How The University of New Mexico Lets Business Flow with Chrome River

UNM is a tier-one research institution with five campuses and thousands of expense reports monthly. Watch this video to learn how Chrome River enabled the university to streamline its expense workflow, reconcile P-cards, and make expense submission simple for traveling employees.

Webinars

Global Indirect Tax and Strategies for VAT Reclaim

Learn how combining modern expense management, travel and expense policy, and VAT reclaim best practices, you can analyze spend, eliminate fraud, and ensure VAT compliance, thereby future proofing your tax status.

White Papers

Travel Expense Management in the Manufacturing Industry: 11 Best Practice Approaches

Travel and entertainment expenses can represent up to 10% of manufacturing company revenues. In a world with global supply chains and tariff uncertainties, containing these costs through expense management best practices just makes good business sense.

Webinars

Achieve ROI with Spend Management Practices in Higher Education

In this webinar, finance practitioners from UNC Asheville and East Carolina University, as well as experts from Ellucian and Chrome River, discuss how expense automation solutions can deliver wide-ranging ROI benefits as part of Ellucian's financial management solution for universities.

Videos

Improving Expense Efficiency for Idaho State University

Lisa Leyshon, assistant controller at Idaho State University, shares how Ellucian Travel and Expense powered by Chrome River spares administrators an arduous paper process in favor of a streamlined system that also ensures greater compliance.

Data Sheets

Mobility Solutions

Chrome River’s deep understanding of expense and invoice management combined with a mobile-first design approach is at the core of the Chrome River mobile experience.

Videos

Chrome River and U.S. Bank

By leveraging Chrome River’s unparalleled expense management and reporting functionality in conjunction with U.S. Bank’s commercial card program, companies can achieve a wide range of business and financial benefits.

Webinars

10 Must-knows for Selecting a Global Expense Management Solution

This webinar, held in conjunction with PayStream Advisors, explores the top 10 considerations for selecting a global expense management solution that will grow with your company.

White Papers

The Importance of Business Rules for Expense Management

Business rules are a critical component of an expense automation solution, allowing more effective policy compliance and faster approvals and reimbursements.

White Papers

Expense Management Best Practices for Professional Services Firms

The expense management best practices outlined in this whitepaper enforce corporate and client policies, increase travel satisfaction, and drive down expense processing costs.

Webinars

7 Best Practices in Expense Management for Professional Services Firms

Professional services firms face special challenges with expense management. Chrome River and global law firm, Latham & Watkins, discuss best practices along with lessons learned moving the firm from Concur to Chrome River.

Webinars

10 Key Fringe Benefit Tax Reductions

Organisations struggle with fringe benefit tax for meals because it is difficult to identify a meal for sustenance versus a meal for entertainment. Learn ways to re-engineer the expense claim process to meet Australian Tax Office tax reporting requirements in this webinar.

Webinars

6 Emerging Innovations for Expense Management Solutions

IDC senior analyst Kevin Permenter and Chrome River vice president Frank Davis discuss the current state of the expense management market, as well as shining a spotlight on emerging trends and technologies.

Webinars

5 Critical Considerations when Selecting a Global Expense Management Solution

Listen to this webinar to learn about critical considerations and key questions that must be answered when evaluating a cloud-based global expense management solution.

Data Sheets

Chrome River EXPENSE

Simplicity is the key to user adoption. Your employees will love the easy user interface of Chrome River EXPENSE. Accounts Payable will love the automated compliance, approvals, audit and reporting capabilities.

Data Sheets

Global Compliance Sustainability

Striving for international tax and expense regulation compliance takes more than a best guess. Chrome River and PwC have partnered to create country templates, or baselines, around which you can build your expense management best practices and maintain local compliance.

White Papers

Unique Expense Management Needs of Global Organizations

Global organizations have distinct requirements for their expense management solution. Ease-of-use and mobile functionality top the list, but so do language support, currencies, tax compliance, and integrations; not to mention white glove customer support.

Analyst Reports

IDC MarketScape - Cloud Expense Management 2018

This IDC MarketScape Report measures multiple capabilities and customer service levels of cloud expense management solutions to name its leaders. Use it like a Gartner Magic Quadrant to shortlist vendors.

Videos

Asked at CASCADE 2018: How does Chrome River let business flow at your organization?

Raymond Ortiz, Manager, Travel and Entertainment Department, Weil, Gotshal & Manges LLP reveals why employees at Weil who submit expense reports are happy now.

Videos

Asked at CASCADE 2018: How does Chrome River let business flow at your organization?

Lucius Jackson, Accounts Payable Manager, Venable LLP talks about how Chrome River brings expense visibility to the organization where they didn’t have it before.

Videos

Introducing Chrome River PROSPER

Chrome River PROSPER is the first solution that integrates with a customer’s existing CRM system to help link T&E spend with sales results. PROSPER enables finance and sales leaders to understand which T&E expenses are driving revenue and which ones can be eliminated based on the opportunity, empowering a better way to reduce costs while increasing revenue.

Videos

Expense Management and the Meaning of Life Alan Rich, CEO

Each of us dedicates a significant part of each day to the world of Expenses and Invoices. Chrome River CEO and co-founder, Alan Rich, talks about how we can use that time to create value for our organizations and help the people that work in them.

White Papers

Expense Management as a Catalyst to Drive Revenue

How can companies better ensure that T&E spend has a direct impact on new revenues? Download this white paper to understand how sales and finance leaders can more effectively correlate spend with sales, and how to get the most of their T&E budget investment.

Videos

Mobile Travel and Expense Management from Sabre and Chrome River

Enhance the traveler experience with a seamless, simple mobile solution from pre-trip travel booking to post-trip expense submission integration. Improve compliance, increase efficiency and make employees happy.

Webinars

What Is the True Cost of Your Corporate Travel Program?

This webinar asks the question: do you know the true cost of your corporate travel program - not just flights, hotels, and rental cars - but meals, personal expenses, taxis, even the cost to process expense reports? And how does that compare to other programs?

White Papers

The Late, Great Corporate Card - eBook

Virtual wallets and mobile expense management technology are changing the way business travelers book and pay for trips. U.S. Bank and Chrome River discuss the integration of corporate cards and expense reports. Can you imagine an expense report that writes itself? Even better, can you imagine your wallet not stuffed with crumpled receipts?

Webinars

Building Business Traveler Engagement

This BTE Magazine webinar focuses on three leading travel programs and what their traveler managers are doing to align their business travelers with the corporate travel program goals.

Webinars

Finance Leaders Pivot to the Cloud

This webinar focuses on enterprise applications which can seamlessly migrate to the cloud - including expense management solutions. As CFOs become tech-savvy, mobile expense reporting is one of the first solutions they can deploy worldwide as a cloud-based solution.

Webinars

6 Ways Mobility is Transforming your T & E Strategy

To effectively support today’s modern workforce, mobility has become an increasingly essential part of any organization’s travel and expense technology strategy. This webinar looks at how mobile technology can improve the entire business travel process, from pre-approval to expense reimbursement.

Webinars

Top 5 Benefits of a Travel and Expense System

Learn the biggest challenges posed by manual processes and archaic expense solutions, and how these challenges can be eliminated by modern expense management solutions.

Webinars

The Late Great Corporate Card

The end of the corporate card era is looming. Business – from booking to buying to expensing to reporting – is about to become a seamless virtual experience that is both more secure and more efficient.

Expense

Peer Reviews for Global Expense Management

If you have a global expense reporting initiative, you'll need to compare your two vendor options. This report from G2 Crowd compares Chrome River and Concur on 20 important factors.

Webinars

Mitigate Expense Fraud to Impact the Bottom Line

Expense report fraud can happen to the very best organizations because of loopholes in current expense policy and/or approval workflows.

Webinars

Optimize Travel and Expense Management for Total Cost of Ownership

ILTA has produced a new webinar in cooperation with Chrome River and TCG Consulting so you can better understand why the integration of travel, meetings, payment and expense is a strategic imperative for your firm.

Webinars

Effectively Managing Employee Expenses

With so many controversies in the media about fraudulent employee expenses, learn the best practices to ensure compliance with your company's expense policy.

Data Sheets

Chrome River FOLIO

Itemized Global Hotel Folios Expensed at the Touch of a Button. Chrome River FOLIO takes the hassle out of creating expenses from your hotel bill by automatically creating itemized transactions directly in Chrome River EXPENSE.

Webinars

Expense Management Best Practices for Non-Profits and NGOs

Non-profits and NGOs need expense management best practices to keep costs reined in while making the most of each dollar. This webinar discusses key areas including grants, volunteers, per diems, p-card integration to reduce administrative overhead with expense report software.

White Papers

Pitfalls of Manual Expense Reporting

Manual expense reporting might seem the easiest solution for your company. After all, everyone can fill out a spreadsheet and photocopy receipts. But did you know that manual expense reports cost an average of $26, while an automated expense report costs only $7.

Data Sheets

Expense Management for Higher Education

Chrome River has a unique and deep understanding of expense management and the nuances involved with the day-to-day processes of tracking spend and managing budgets within the Higher Education environment.

Data Sheets

The Top 10 Reasons Universities Choose Chrome River

Learn why Chrome River is the best choice for HIgher Education Institutions. An easy user interface, pre-trip authorization, endless configurability, tracking of guest traveler expenses, and much more.

Case Studies

Berwin Leighton Paisner

Read how Chrome River provided significant savings for Berwin Leighton Paisner just by capturing value added tax (VAT) alone. Reclaimable tax on expenses was also up in excess of 12% after the first year.

Data Sheets

Expense Management for Nonprofits and NGOs

Chrome River has a deep understanding of expense management and the nuances involved with the day-to-day processes of tracking spend and managing budgets within the Non-profit and NGO environments.

White Papers

10 Questions for Your Global Expense Management Solution

What are the key questions you need to ask when evaluating expense providers? Download this guide to learn about some of the most critical factors that any organization should consider when rolling out a global expense management solution.

Case Studies

Huron Consulting Group

Huron’s decision to migrate to MERCURY, Chrome River’s EXPENSE mobile web application interface built on HTML5 and Responsive Web Design technologies, was based on the employees’ strong desire to be able to enter and submit their expenses from their mobile devices while on the road, while being able to have a consistent experience across devices.

White Papers

Expense Policy Template

Use this Expense Policy Template to fine tune your unique rules around purchases and expenses. Tight, well-written policies remove ambiguity and help employees become stewards of the company checkbook.

White Papers

10 Ways to Prevent Business Expense Fraud

Read about some of the most common and most egregious ways that employees falsely claim corporate expenses for reimbursement. This white paper highlights 10 practical steps that organizations can take to reduce their liability to expense fraud and abuse.

Data Sheets

Chrome River MERCURY

Mobile web adoption is growing fast with no signs of slowing down. Web traffic from mobile devices is now greater than web traffic from desktops. Through responsive web design technologies, Chrome River applications display perfectly on the device you are working on, regardless of size or shape.

Data Sheets

Open Payments Compliance

Chrome River EXPENSE helps organizations by making it easy to track Healthcare Provider (HCP) spend and report accurate expense payment data in order to comply with federal and state regulations avoid stiff penalties.

Videos

Plumbing & Poetry

In today’s workforce, it’s important for organizations to attract and hold the best talent. One of the ways to do that is to provide them with the best tools to get their jobs done quickly and easily.

White Papers

Responsive Web Design for the Mobile Workforce

The flexible nature of Responsive Web Design brings a high degree of speed and mobility sought by many competitive organizations. Some business processes—expense reporting in particular—are especially well-suited by responsive design solutions.

White Papers

Travel and Expense Technology for the Advertising Industry

Business success is highly dependent on cutting costs, and controlling spend becomes a strategic goal for many advertising companies. One of the largest areas of costs, travel & expense, can be controlled with TEM solutions.

White Papers

10 Essential Expense Management Best Practices

The author of this paper has worked with hundreds of companies of varying sizes, across numerous industries, all around the world. From her experience, the author captured a list of “Top 10 Expense Reporting Best Practices” that are simple but effective.

Data Sheets

Chrome River COST CONTROL SUITE

Our Cost Control Suite boasts unprecedented ease-of-use, configurability and value by bringing together invoice Processing, Expense Reporting, Audit and Analytics, so that all non-payroll expense spend can be managed in one place.

White Papers

The Benefits of Single Platform Process Automation

Rarely do companies do a 'big bang' approach and implement multiple systems at once. But this approach works beautifully with a single platform solution, which offers a greater chance of success with less stress.

White Papers

Unique Travel and Expense Needs in Higher Education

Many people and groups in an institution incur business expenses. Keeping up with policies, spending limits and allocations can be overwhelming. Many expenses are funded through grants, which must be allocated and meticulously tracked. Chrome River simplifies this.

White Papers

Benefits of Rules Based Expense Reporting

Employee reimbursable expenses now include such costs as court fees, membership payments, home office and mobile payments. For many organizations, the T&E category is second only to compensation as a controllable cost. Rules-based expense reporting helps control these costs.

Data Sheets

Chrome River AUDIT

AUDIT provides a secondary review of expense entries before and after payment to ensure compliance to business and travel rules, find errors and eliminate the potential for fraudulent activity.

White Papers

Unique Travel and Expense Needs for Consulting Firms

Consultants must accurately allocate and meticulously track expenses for each client. They must also be able to bill these expenses in a timely manner so that they can be collected with minimal write-offs. We're experts at this.

Case Studies

Vornado Realty Trust

Vornado cut costs with Chrome River EXPENSE by reducing data entry and scanning by 75%. It ensured rules compliance through Chrome River’s Business Rules Engine, and allowed the company to have greater spend visibility as it did budget forecasting.

White Papers

Unique Travel and Expense Needs for Engineering Firms

Engineering firms must accurately allocate and meticulously track expenses for each client. They must then be able to bill these expenses in a timely manner so that they can be collected with minimal write-offs. We’re experts at this.

Videos

How to Build a Better Business Alan Rich, CEO

How do we improve business processes to get positive results? Business processes are divided into projects. How can we use these projects to build better, stronger and more competitive businesses?

Case Studies

Haynes and Boone

Haynes and Boone met its goal with Chrome River EXPENSE and INVOICE of minimizing the turnaround from the time an expense is incurred to the time it is reimbursed, billed and collected, which allows the firm to recover costs more quickly, reduce write-offs, and improve employee satisfaction.

White Papers

Expense Control Risk for Law Firms

Organizations are looking to eliminate costs, reduce business exposure risk and improve operational efficiencies. The expense reporting and reimbursement process plays a significant role in these efforts and automation leads to provable savings due to the reduction of fraud.

Data Sheets

Chrome River DIRECT PAY

Ensure corporate cards are paid on time and that your employees receive expense reimbursement quickly. Chrome River DIRECT PAY handles the end-to-end expense payment process and funds expense reimbursements directly into employees’ bank accounts.

Case Studies

Classic Aviation

With Chrome River EXPENSE, Classic met its goal of going from no expense reporting process to complete expense workflow automation that requires submission of receipts, compliance to expense policies, approval routing processes and provides transparency into spend.

Videos

The Big Picture Alan Rich, CEO

When you look at the big picture of a company, it may appear to be very successful. But before you decide to model your company after it, you need to find out what’s going on behind the scenes and how to control it.

Data Sheets

Chrome River SECURITY

Chrome River’s multi-dimensional security program involves people, processes and technology to ensure that your confidential information is kept private, safe and secure.

Case Studies

Fieldfisher

Chrome River EXPENSE and INVOICE allowed Fieldfisher to eliminate duplicate paperwork, go paperless, identify bottlenecks in the expense and invoice approval processes, and eliminate the time and costs that were associated with a manual approval and routing workflow process.

White Papers

Expense Management Operational Impact

Organizations using Chrome River report significant ROI from implementing an automated expense reporting and reimbursement system. Savings come from efficiency gains, increased compliance with firm and client expense policies, and cost avoidance from a preapproval process.

Case Studies

FTI Consulting

Implementing Chrome River EXPENSE allowed FTI to enforce company travel policies on the front end, cut expense reimbursement time in half and free up employees’ travel accounts, allowing them to concentrate on their customers and business.

White Papers

EXPENSE Buyer’s Guide

The inability to enforce corporate travel policies ranks as the number one challenge that organizations face in the expense management process. Automating the T&E process lowers processing costs, enforces travel policies and improves visibility over spend.

Videos

What Were They Thinking? Alan Rich, CEO

Parliament members, CEO, Vice Chairman and top litigators all either lost their jobs, went to jail or were disbarred because of fraudulent expense reports. What were they thinking, and why did they do it?