For Travel Managers
It’s not too long ago that the panacea to everyone’s expense problems was “get expense management automation software.” Anything was a quantum leap from having to staple or tape your receipts to a spreadsheet, then hand it into your accounting team, and then wait a pay cycle (or two) for them to be reviewed, and then go up the approval chain, and then finally to the payroll team who would often cut you a paper check... that you often had to take to the bank or ATM to deposit.
For organisations to remain strong when the coronavirus pandemic begins to ease, business travel must restart. How can they ensure that employees aren't travelling into infection hot spots?
Many organisations have negotiated corporate rates with their preferred car rental providers. But with potentially many thousands of rentals each year, how can they verify that each traveller receives the appropriate rates? Chrome River is making it far easier to analyse the data with the launch of FOLIO for car rentals.
Your organisation must ensure that its travel and expense policy stays updated, to support the requirements of both the employer and also those who need to submit expense claims. With services such as Uber/Lyft and Airbnb now in the mainstream, is your policy keeping up?
There has been a lot of discussion in the business software market about the benefits of browser-based, responsive web (RWD) apps versus native Android and iOS apps. Even though there is evidence showing that more and more organisations are moving toward RWD for mobile software deployment, the debate continues as to which is better, just like Mac vs. Windows, Peyton vs. Tom and Pepsi vs. Coke.
Fifty-four percent of respondents to the recent GBTA / American Express Traveller Sentiment Survey said that they submit their expenses electronically. While the adoption of expense claim automation solutions is at a record level, it still highlights that nearly half of all business travellers are forced to stuff their pockets, wallets and briefcases with receipts, which they then have to staple to sheets of paper and mail to accounting departments, along with a printed spreadsheet that needs to be typed up with every detail of every item.
Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care.
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic.