I’m incredibly excited about this launch, and to step into the role of CEO of this amazing company. I’m honoured to join our global team of passionate employees. Across our various businesses, we have some of the most talented individuals and leaders in the industry. As a unified team we are harnessing our collective strengths to deliver great outcomes for our customers, employees, and shareholders.
Chrome River will continue to be led by Eric White, who has done an excellent job as general manager during the past year. The rest of your day-to-day contacts will also remain the same. In addition, we will continue to actively support and will increase our rate of innovation on each of our six core solutions which are uniquely tailored for specific industries, company sizes, and geographies. Coming together, we are now also able to share key technologies - such as real-time expenses, sophisticated data capture and extraction, and deep integrations with corporate cards – across the different solutions.
At Chrome River, we’re already starting to see the benefits of this with a range of new initiatives. Implementation times have shortened significantly, so new customers can benefit from our solutions even more quickly. Chrome River admins and end-users are benefiting from more automation and self-service options, further empowering them to get the best results from their solutions, and get time back from work that often extends into nights and weekends.
Today, more than 4.5 million business travellers, finance professionals and CFOs at over 14,000 organisations in 120 countries trust Emburse’s solutions to automate manual processes, ensure compliance and deliver deep spend insight to make smarter, more informed decisions. At Emburse, our goal is to help companies simplify and eliminate the complexity of travel, expense and invoice management so employees can focus on what matters most to them, and not the pain of time-consuming and tedious systems. We will help companies humanise work, by providing simple, intuitive and user-friendly solutions for employees, so they can save valuable time and money.
Some of you may know that the name “Emburse” isn’t entirely new. In fact, it was initially a company that provided organisations with smart, policy-based physical and virtual payment cards, which we acquired last year. When we were considering names for this new combined organisation, we realised that we already have an absolutely fantastic name which works so well with all of our solutions. So it made sense for us to use this name for the entire portfolio.
The “original” Emburse remains. Customers and card holders can continue to issue and use Emburse cards just like before. In fact, even more organisations will be able to benefit from these cards, as we integrate the capabilities across our entire portfolio of solutions.
Last, a bit about me. I have nearly 30 years of leadership experience at some of the largest, most trusted and most well-known business software providers, including SAP, Concur, Marketo, Business Objects, and Information Builders. I live in Denver with my wife and three very active young children, who keep us very busy with their school and sporting endeavours.
I’m thrilled to be joining a worldwide team of 750 people, working along an exceedingly talented leadership team. I’m particularly excited to work hand-in-hand in this endeavour with our president, Nord Samuelson. He has already done a fantastic job improving our operations and bringing the organisations together as one company with a singular vision to humanise work.
I hope that you share my excitement for the future. There is so much potential in this industry, and I think we’ve barely scratched the surface for what we can achieve. I hope that you will join us on this exciting ride.
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Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care.
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic.