Chrome River understands that our customers are the most important part of our business. We know that a successful implementation is the beginning of a long-standing relationship with our customers. We also know that following implementation, it’s important to deliver world-class customer support, continuing training and education, and a customer success team to ensure we keep our customers engaged and that they are achieving maximum benefit from their Chrome River investment. We are with you every step of the way.
“I am ecstatic about Chrome River’s International Expense Claim. Chrome River’s daily update of the FX rates and the automated currency conversion will greatly benefit the international travellers preparing Expense Claims.”
University AP Travel Supervisor, 1,000 employees
“Chrome River is the best vendor we have ever worked with and this project is hands down the most successful technology project the firm has ever delivered - especially given the eight month end-to-end result.”
Project Team, 6,000 employees
“Having one place to manage all of our expense and invoices is awesome. I finally have visibility into all of our outstanding invoices, who is approving them, and how long it is taking them to get processed.”
A/P Manager, 1,400 employees
“As a direct result of implementing Chrome River Invoice and Chrome Capture, we’ve been able to reduce our firm-wide AP staff 80% by eliminating the need for data entry clerks in remote offices."
AP Manager, 1,000 employees
"Chrome River is a huge time savings for us and it's enabled us to refrain from hiring new people as we grow. Analytics reports are very helpful and we are identifying ways we can save money and where we might have been entitled to credits on corporate credit cards."
AP Manager, Consulting Firm, 2,000 employees
"Chrome River really blew away the competition in the demo with the user interface of your product and how intuitive it looked for users. Now after just three days we have a sandbox and our system is well on its way to completion. You guys really know how to run a meeting. It was tight, on target and we accomplished more than we could have imagined."
Manager of Accounting, 40,000 employees
“I was responsible for implementing your competitor’s product a few years ago. After we signed the contract, I received an instruction workbook in the mail with an invitation to attend three online seminars. It included a note that said, let us know when you are done and we will ‘turn on’ your system. I am amazed at the level of attention and support we are getting from Chrome River during implementation. It’s unlike any experience I’ve ever had!”
Project Manager, 2,000 employees
- Pre-configured system
- Experienced staff
- Best practices guidance
- Quick implemenations
You guys really are the best. You're the best support out there. I know whenever I have a question I can send it to you and I'll get a great answer with the solution that makes sense to me.
The [Chrome River] system was built - expense bar, routing, approval - and all done in 2 days; it took us 7 months to get as far with [our previous product]!
I have never worked with a vendor that cares so much about what a client really wants.
I've never dealt with a company like this before. Your support has really quick turnaround and is able to help me out with everything. My experience with your support is always terrific.