Expense Management Solutions for Global Organisations
Your team operates around the world at all hours in different languages and currencies. You need an expense management solution that does, too. Chrome River is a leader in expense management solutions for global enterprises, working with organisations such as Harman International, Amadeus and IATA to unite all your offices, divisions, and businesses with a highly intuitive interface that simplifies the complexities of global business expense processes. More and more global enterprises have selected Chrome River as their choice for global travel, expense, and invoice management.
Global language, currency, per diem and tax support
We speak your language. Our expense management solution is available in multiple languages with hundreds of currencies to make filing expense claims easy. The interface looks and feels the same whether on a desktop, a laptop, a tablet, or a phone, regardless of where you are in the world. Chrome River EXPENSE is now natively available in 31 languages, representing the first languages of 3 billion people worldwide (and the first or second languages of 4 billion people). Our technical support team speaks your language, too, so help is only a phone call away.
Support for full per diem functionality is important for our customers. This includes access to both statutory rates in specific regions, plus the ability to select other 3rd party rates such as the Mercer values. The user is presented with a simple per diem wizard, that will track the location, dates and time of the trip to ensure the correct rates and tax amounts are applied. Our country / jurisdiction baselines also include specific expense types for personal vehicle reimbursement, per diem, and fringe benefit tax, as examples.
Chrome River offers the support your global teams need for VAT and international tax policies, out of the box. Your employees never have to be encumbered by crossing borders or submitting expenses in different currencies. The global expense claim system handles all taxes and currency conversions behind the scenes so your travelers never have to worry about pounds, euros, yuan, or yen. In fact, last year our users submitted expenses in 166 currencies, and were reimbursed in 71 currencies. However, you don’t need to be a forex trader to reimburse expense claims – our business engine rules tally all your employees’ expenses accurately, based on the prevailing exchange rate on the day the expense was incurred.
Ensure expense policy compliance
Chrome River delivers dynamic policy information as employees are working on pre-approvals for trips and purchase orders. Your employees can see acceptable hotel and rental car rates and learn to use only preferred providers. Chrome River also makes sure they are being prompt with their claims. What other global system educates your employees and prompts them towards expense policy compliance?
When your users open Chrome River to start a pre-approval or expense claim, they’re shown only the fields they need – no clutter, no confusion. Need to log a meal with a physician in compliance with the Sunshine Act? With Chrome River, it’s covered. Need to get an extra level of approval for an expense over $5K? It’s already routed. All your standard operating procedures are mapped into the global expense management solution so your users see only the fields they need to fill out, nothing they don’t. Streamline the process – speed the expense reimbursement.
Advanced analytics to track expense trends
Chrome River makes the most of every pence spent with advanced spend analytics and reporting. This visibility extends to all your offices and divisions. Now use your global travel budgets to negotiate with preferred vendors for better rates around the world. More savings that go straight to the bottom line.
Integration with ERP and financial systems
We understand different divisions have different ERP systems and financial software. There will be different corporate card programmes and even different banks throughout your global business. Some offices will use an OBT and others will have relationships with a TMC. Because your business is constantly growing and evolving, we make sure our solution integrates seamlessly at every touchpoint along the way. So whether you use Oracle, Microsoft, SAP, Peoplesoft, or any combination of technologies, we handle it all like smooth sailing.
Mobility and ease of use
Chrome River knows your business is mobile. Colleagues get business done in taxis, hotels, and airports around the world…and they use different mobile devices as they travel. With our new MERCURY interface, it doesn’t matter if your colleagues start their trip pre-approval at their desktop, snap a photo of the taxi receipt with their smartphone and upload it to their expense claim, or attach email receipts from their tablet on the plane, each interface looks exactly the same. This means colleagues don’t have to learn a desktop version and a native app version, there’s nothing to download or update – Chrome River is one beautiful, intuitive interface no matter the device. In fact, many customers forego formal end-user training because the software is so easy to use.
With Chrome River on your team, global travel and expense reporting supports your organisation across borders. You have just one decision to make: you can keep your disparate systems, clunky spreadsheets, and lack of spend visibility – or you can make Chrome River the lingua franca of your global expense management solutions.
Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care.