We’re excited to announce that Chrome River has yet again been recognised by leading global technology analyst IDC as a Leader in the 2019 IDC MarketScape for Worldwide SaaS and Cloud-Enabled Enterprise Travel and Expense Management Software. This MarketScape specifically addresses the requirements for large organisations, often with multinational employees and complex policies and approval/routing processes.
This positioning reinforces what we have known for a long time: if you are a large or global organisation looking for a sophisticated expense solution, Chrome River EXPENSE must be on your shortlist.
IDC MarketScapes are based on a wide variety of factors, including a full review of the solution’s features, technical capabilities, and infrastructure, interviews with customers, and insight into the vendor’s technology roadmap.
Kevin Permenter, the IDC analyst who authored the MarketScape, noted that “Chrome River’s functionality is a good fit for multinational organisations, multi-entity, multiple general ledgers, and multi-language companies.” He also suggested that organisations should “…Consider Chrome River if you are a large or international firm with complex expense management requirements, including global expense management.”
This recognition validates the hundreds of years of work that our teams have collectively put into our solutions. Every day, our development and engineering teams strive to design, develop and deliver the most powerful and user-friendly solutions for our customers, be the frequent business travellers, approvers, finance team members or the administrators that oversee our solutions at more than 1,000 customers worldwide. It also recognises the efforts of our customer support and success team to ensure that every one of our customers gets the most out of their Chrome River expense and invoice management solutions.
To learn more about why IDC recognised us as a Leader for enterprise expense management, download the report.
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- Empowering our Customers’ Administrators with Configuration Self-Service
Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care.
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic.