Schiff Hardin LLP
Schiff Hardin LLP switched from Concur to Chrome River and saw ROI in less than three months.
Industry:
Legal
Service:
EXPENSE, INVOICE

Challenges

Prior to Chrome River, Schiff Hardin LLP used Concur and struggled with the following challenges:

  • Automating the expense management process
  • Enforcing expense policy compliance
  • Increasing visibility into company T&E spend
  • Extending ERP Capabilities

Use Case

Schiff Hardin LLP uses Chrome River to reimburse traveling and non-traveling employees for expenses, and to view spend analytics. Compared to the competition, Schiff Hardin LLP rated Chrome River as best-in-class or significantly better in the following areas:

  • Approval workflow configurability
  • Built-in business rules engine
  • Credit card reconciliation
  • ERP integration
  • Ease of use

Schiff Hardin LLP said they strongly agree with the following statements:

  • Chrome River’s service level and accessibility was an important factor in the decision-making process
  • Chrome River’s configurability and integrations have given us greater visibility into our business processes
  • Chrome River helps by extending our accounting software and ERP capabilities to regulate expense policies
  • Chrome River helps us to prevent fraud
  • Chrome River has improved our ability to reimburse faster
  • Using Chrome River has helped us to increase employee satisfaction

Schiff Hardin LLP finds the following functionality extremely valuable or very valuable to their organization:

Overview

Since switching from Concur to Chrome River, Schiff Hardin has noted an improvement in employee satisfaction, saved finance 20+ hours per month, and achieved ROI in less than three months.

Results

Schiff Hardin LLP saw ROI in under 3 months with Chrome River, and said they were very satisfied with the following Chrome River capabilities to:

  • Reduce errors caused by manual data entry
  • Ensure policy compliance
  • Reimburse expenses faster
  • Increase employee satisfaction

Using Chrome River has:

  • Saved finance teams time so they can focus on more meaningful and strategic work
  • Increased productivity by automating mundane, manual tasks
  • Reduced stress associated with expense and/or invoice management
  • Enabled remote work with cloud-based, paperless solutions
  • Mitigated risk from fraud

Schiff Hardin LLP estimates their finance team has saved 20-40 hours per month by using Chrome River.

This case study is based on a 2020 survey by TechValidate, a third-party research service.

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