Global 500 Insurance
Global 500 Insurance Company increases employee satisfaction and saves finance 10+ hours per week with Chrome River.
Industry:
Insurance
Service:
EXPENSE

Challenges

Prior to selecting Chrome River, this Global 500 Insurance Company said they struggled to:

  • Automate the expense management process
  • Enforce expense policy compliance
  • Increase visibility into company T&E spend
  • Improve reconciliation process for corporate cards
  • Have end-user accessibility

Before selecting Chrome River, they evaluated Concur and used Ariba.

Use Case

Chrome River helps this Global 500 Insurance Company to:

  • Enable remote work
  • Reimburse non-traveling employees for expenses
  • Reimburse traveling employees for expenses
  • Leverage analytics

Compared to the competition, this customer said Chrome River was significantly better or best-in-class in the following areas:

This Global 500 Insurance Company said they strongly agree with the following statements:

  • Chrome River’s service level and accessibility was an important factor in the decision-making process
  • Chrome River’s configurability and integrations have given us greater visibility into our business processes
  • Using Chrome River has helped us to increase employee satisfaction

They found the following capabilities very valuable to their business:

Testimonial

Chrome River is a great tool to use and has helped us in many ways.

Procurement Vice President

Results

The Global 500 Insurance Company said they were satisfied with the following results using Chrome River:

  • Reduced errors caused by manual data entry
  • Provided better oversight into costs and expenses
  • Ensured policy compliance
  • Reimbursed expenses faster
  • Made corporate card reconciliation easier
  • Increased employee satisfaction

This customer said that using Chrome River has:

  • Saved finance teams time so they can focus on more meaningful and strategic work
  • Enabled remote work with cloud-based, paperless solutions

They estimate their finance team saves between 10-20 hours a week by using Chrome River.

This case study is based on a 2020 survey by TechValidate, a third-party research service.

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