You know that old joke about the left hand not knowing what the right hand is doing? Well, no one was laughing when that very phenomenon occurred with San Diego’s municipal purchasing, according to the Times of San Diego, leaving the door open for loads of potential fraud.
The San Diego City Council brought the issue to the attention to the city’s Audit Committee, resulting in a unanimous vote from the audit committee panel to dig deeper into what appears to be a massive oversight.
The oversight occurred on any contracts for goods or services that had to pass through more than one city department. The officials in each department thought the city’s purchasing and contracting department was providing the oversight for the contracts. The purchasing and contracting department, meanwhile, thought each department was providing its own review of the contracts.
In other words, no one from the city’s end of things was reviewing those contracts at all. This failure could have easily resulted in a number of faux pas, such as the municipal government overpaying on contracts, never receiving the services or goods for which they paid, or receiving substandard services or shoddy goods. It also left out the vital step of seeking City Council approval for payments that exceed $1 million.
$1.3 Million in Moving Expenses
One case in point was a contract between the city and a moving company two years ago. The contract involved moving 450 city employees from one downtown office building to another to save the city money. The moving company billed the city upwards of $1.3 million for handling the move, yet about half of the charges lacked any supporting documents outlining what the charges were for.
The City Council never approved the expense, which fell above the $1 million mark.
Dennis Gakunga, head of the purchasing and contracting department, said he was aware of the issue. He also said he’s been reviewing contracts that involved more than one department so he can assign administrators to properly process the contracts. This task is expected to take more than three months.
The auditor’s office was also conducting a performance review of the purchasing and contracting department to determine if any fraud did indeed occur. San Diego Deputy Chief Operating Officer Ron Villa said the city’s purchasing and contracting process has enough checks and balances to deter widespread fraud.
Make sure your compliance oversight is up to snuff with Chrome River’s business expense reporting software.
- How I Did It: Accelerating Change Turnaround Time by 600%
- Chrome River or Concur – How to Decide Which Works Best for You
- 9 Signs it’s Time to Switch Expense Management Systems
- Buy, Pay, Expense: Save Time on Amazon Business Expenses with Chrome River and Mastercard
- Bringing in a New Era in Corporate Payments with Emburse Pay
Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care.
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic.